Listener’s Question: Sharing Mistakes I’ve Made | Episode 125

Show Notes:

Hi, I’m Wendy. And I’m imperfect.
I have made so many mistakes along the way and have lots of imperfections. I’ve had hard experiences and failures and am always working on improvement. We learn and grow from our mistakes, right? I’m sharing so that maybe you can learn from my mistakes/hard learnings. 

Grab your pen, tune in and maybe you’ll see some things that you’re doing and feel like, “you know what, we’re all a hot mess at times in our business, but I can always learn and grow.

My 7 Deadly Sins (aka mistakes) as a Retailer:

  1. Superwoman/Superman Syndrome – The I can do it my way mindset. Don’t DIY everything in your business. Invest in the right people who can help you.
  2. Taking things personally – This can wear you out fast. We have to learn how to accept feedback and not let it tear us to pieces. The negative influences are not your people.
  3. Comparisonitus – and maybe even Imposter Syndrome. Comparison is the thief of joy. Be the special CEO that you are and keep moving forward in your own direction.
  4. Lack of Communication – This can make you a poor leader toward your staff and team. Have the proper training, policies & procedures, and manuals in place. 
  5. Overworking – It’s time to draw a line in the sand and create boundaries for yourself. We can’t be on 24/7. It doesn’t serve you, your family, business, or your clients.
  6. Not taking care of my health – Avoid the burnout moments by making YOU your biggest asset. Your physical, mental and emotional health should be on your priority list every day.
  7. Passive Business Development – Your level of success will rarely exceed your level of personal development. As we grow, we need to invest in ourselves. We always need to improve, tweak and educate ourselves. Find a coach, a mentor, mastermind classes, etc. If we aren’t always learning and growing, neither is our business.

Have faith in yourself, friends. Struggles are learning opportunities.



Listen on:  Apple PodcastsSpotify | Radio Republic | YouTube | PlayerFM | Stitcher | iHeartRadio

A Quick Glance:

[1:48] Superwoman/Superman Syndrome

[4:22] Don’t take business too personally

[9:53] Comparisonitus

[14:29] Poor communication

[17:05] Overworking

[19:32] Health

[22:20] Business Development

[29:16] Recap

Don’t forget to leave a review on Apple podcasts!


Resources Mentioned:

Retail Made Simple
Level Up Mastermind
Foot Traffic Made Simple
Retailer’s Inner Circle


Related podcasts we think you’ll like:

Episode 105 – How to Handle Bad Reviews
Episode 80 – Managing Your Energy and Expectations. Don’t Hit a Wall.
Episode 76 – Stop DIY’ing Your Business
Episode 64 – How To Use Other Retailer’s Success To Fuel You
Episode 15 – A Powerful Lesson from my Café Days

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Hi there! I'm Wendy Batten, and I'm obsessed with helping independent shop owners like you achieve success.

With over 20 years of experience as a small business owner, I've owned several retail businesses along the way including a cafe, two retail shops, and a studio (and even a tae kwon do studio), learning first-hand the art of juggling all the balls.

I now dedicate my time to coaching hundred of retailers all around the world, sharing my expertise to help them organize their businesses and maximize profits, paychecks, and JOY in their day-to-day lives.

I created the support, programs, and community that I wish I'd had.

Whether you've been in business for years or are just starting out with your brick-and-mortar venture, you've come to the right place.

If you're serious about your business and ready to stop winging it, I'm here to inspire and guide you toward success.

I'm so happy you're here, and I can't wait to support you on your journey to thriving in the world of retail!



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