Retailer Success Series: Community, Culture, and CEO Mindset with Amy Cseh | Episode 133

Show Notes:

You’ll want your notepads out for this episode, friends!

We’re talking to Level Up Mastermind member Amy Cseh who started her family run shop, Schoolhouse Salvage, back in 2012 just outside of Cleveland. She started as a heavy architectural salvage business that has evolved into a 10,000 square foot brick and mortar antique shop in a vendor model. Half of the square footage is devoted to vendors and the other half is devoted to her own stock.

During covid, Amy made some huge shifts by opening a second location after seeing that her foot traffic was changing. She knows how to be the CEO of her business, makes quick decisions on the fly, and is not afraid to try something new. She’s also made huge strides with handing tasks over to her staff so she has time to be the true visionary.

Amy’s team is supportive of her mission, and of her family, and is the core of her success. Tune in to get great tips on how to make quick, expert decisions, create a positive business culture, and how to serve your community well so you don’t focus on the uncertainties of the future.

“Recognize where you need help and hire to your weakness.” – Amy Cseh


Listen on:  Apple PodcastsSpotify | Radio Republic | YouTube | PlayerFM | Stitcher | iHeartRadio



A Quick Glance:

[0:29] Amy’s background story

[4:39] Business shift 

[10:27] CEO challenges

[15:02] How to trust and manage your staff

[21:08] Holiday spending predictions

[ 28:01] Advice

[30:01] What’s next?


About Amy:

Amy has been working in the field of building demolition for over 20 years, consulting on environmental issues affecting demolition and renovation. Out of that experience grew a desire to rescue items that were being discarded along with the building during demolition and divert these items to a source that can reuse the product.

As an avid DIY decorator, Amy has struggled to find local sources of unique furniture options and accessories for the home at an affordable price. Because he has no choice, husband Ron has also been forced to join this quest in searching for these items with his beloved wife.

Combining the desire to repurpose and revitalize furniture & forgotten items with a passion for decorating and accessorizing, City Salvage and Design was born. In 2015, Amy re-branded to the Schoolhouse Salvage that you know and love today!

Website | Facebook | Instagram


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Resources Mentioned:

Business and Planning Guide
Retail Made Simple
Level Up Mastermind
Foot Traffic Made Simple
Retailer’s Inner Circle


Related podcasts we think you’ll like:

Episode 131 – Flying Into 2023. Is Your Business Ready For What’s Coming in 2023?
Episode 129 – Retailer Success Series: Community Attract Strategy with Michelle Emmons
Episode 124 – Confident Decision Making Made Easy with Andrea Liebross
Episode 122 – Retailer Success Series: CEO Mindset and Community with Sylvia Davis
Episode 120 – Simplifying & Amplifying Your Business with Louise McManus
Episode 118 – How To Create Loyalty and Amazing Customer Experiences with Shep Hyken

Creative Shop Talk | Wendy Batten | Retailer Success Series: Community, Culture, and CEO Mindset with Amy Cseh
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Hi there! I'm Wendy Batten, and I'm obsessed with helping independent shop owners like you achieve success.

With over 20 years of experience as a small business owner, I've owned several retail businesses along the way including a cafe, two retail shops, and a studio (and even a tae kwon do studio), learning first-hand the art of juggling all the balls.

I now dedicate my time to coaching hundred of retailers all around the world, sharing my expertise to help them organize their businesses and maximize profits, paychecks, and JOY in their day-to-day lives.

I created the support, programs, and community that I wish I'd had.

Whether you've been in business for years or are just starting out with your brick-and-mortar venture, you've come to the right place.

If you're serious about your business and ready to stop winging it, I'm here to inspire and guide you toward success.

I'm so happy you're here, and I can't wait to support you on your journey to thriving in the world of retail!



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