Show Notes:
Are you running the store that you dreamed of?
We all had a dream of what our shop would be and look like, right? We were meticulous and we carefully curated our shop to create that dream.
But things change and evolve over time. I often see two things happen:
- Creep sets in – Simply put, things get off track and bad habits are created.
- We stop dreaming – This is when we stop evolving our business. Whether that’s with your shop culture, your staff, front windows, inventory – things need to shift and change.
Here are four things to consider and that I share on this episode to help you level up your shop:
- Shop Standards – Is everything the way you pictured it would be? Does it feel the way you want it to?
- Your Team – Is your team cohesive? Are they doing the things you want them to? It might be time for some team meetings, performance evaluations, etc. How about your business advisors – do you have the right team around you?
- You are the CEO – Are you comfortable in this role? Has your CEO role evolved alongside your business? It’s time to level up your skills and knowledge!
- Customer Experience – Is the customer experience actually what you had envisioned it to be? Understand your customer’s experience from finding you, to shopping, to buying, to sharing.
It’s time to walk through your shop with fresh eyes and put your Dreamer / CEO hat back on!
Listen on: Apple Podcasts | Spotify | Radio Republic | YouTube | PlayerFM | Stitcher | iHeartRadio
A Quick Glance:
[0:30] Intro
[4:38] Shop Standards
[5:23] Team Creep
[7:05] Are you the CEO?
[11:08] Customer Experience
[13:23] Recap
[15:07] Retailer’s Inner Circle + Closing remarks
Don’t forget to leave a review on Apple podcasts!
Resources Mentioned:
Retailer’s Inner Circle
Level Up Mastermind
Retail Made Simple
Business and Planning Guide
Etsy Report
Pinterest Trends Report
Related podcasts we think you’ll like:
Episode 140 – 2023 Retail Trends
Episode 133 – Community, Culture, and CEO Mindset with Amy Cseh
Episode 122 – CEO Mindset and Community with Sylvia Davis
Episode 91 – The CEO Confessions with Retailers Wendy and Malinda
Episode 88 – Making Pivotal (and scary) CEO Decisions with Melanie Kolb
Episode 87 – The Journey to CEO Level Confidence with Stacey Allgood
Episode 70 – You’re Not Just a Shopkeeper, You’re a Creative CEO
Episode 39 – How Jill Went from Hobbyist to Creative CEO
For more support from Wendy:
Retail Made Simple – Wendy’s on demand course for shop owners wanting more from their business
Retailer’s Inner Circle – Join Wendy inside the best retailer’s community
Top Sales Playlist
These are a few of my listeners favourite Creative Shop Talk Podcast episodes.
Grab your earbuds and listen in with me!