Setting Boundaries and Prioritizing Rest: The Key to Sustainable Retail Growth | Episode 155

Creative Shop Talk Podcast Episode 155: Setting Boundaries and Prioritizing Rest: The Key to Sustainable Retail Growth

Setting Boundaries and Prioritizing Rest: The Key to Sustainable Retail Growth - Episode 155 Creative Shop Talk Podcast with Wendy Batten
  • Pinterest
  • Facebook

With Retail Coach Wendy Batten

Listen on:  Apple Podcasts |Spotify | Radio Republic | YouTube | PlayerFM | Stitcher | iHeartRadio

Show Notes:

Today’s episode is all about the importance of prioritizing our energy, space, and mindset to achieve sustainable retail growth. It’s a “sister show” and a continuation from episode 154 with my guest, retailer Christie Carter-Tokairin. (Go have a listen here).

Let’s set the boundaries we need to keep life in our lifestyle businesses. 

Key points I dig into in this episode:

  • Rest is essential – it’s NOT a reward.
  • Excellent leadership requires boundaries and systems to protect ourselves from burnout.
  • Setting “yellow lines” or boundaries is vital for protecting ourselves and our business.
  • The golden egg analogy reminds us that taking care of ourselves is crucial for the success of our business.

If you struggle with boundary setting, start with these habits:

  1. Communicate effectively with your staff and family about the boundaries you are setting.
  2. Establish and stick to a schedule. Set your working hours and ensure your family and staff know these hours.
  3. Delegate tasks to your staff and don’t micromanage them.
  4. Unplug from your work.
  5. Schedule days off and vacations – rest is not a reward, it is essential!
  6. Utilize systems/tools that can help: binders at the counter to communicate with staff, auto responders on email, clear voicemail messages etc.

Thank you for listening to Creative Shop Talk. Remember to prioritize your energy, space, and mindset, and set boundaries to achieve sustainable business growth. Join me next time for more insights into the world of creative entrepreneurship.

“You are the golden egg. You are the biggest asset [of your business]. If you don’t take care of yourself, your business will fall apart.” – Wendy Batten

The Key to Sustainable Business Growth: 6 Habits to Start Forming Today - Creative Shop Talk Podcast Episode 155 Wendy Batten
  • Pinterest
  • Facebook

This week’s episode is sponsored by H+H Americas

Join me at the h+h americas trade show if you are in the creative or craft business.  Here are the details:

h+h americas trade show
Donald E. Stephens Convention & Conference Center in Rosemont
Chicago, IL
Dates: June 21-23, 2023 (Masterclasses start on June 20)

Tickets on sale: March 15, 2023, use promo code CST23 to get free access to the exhibit floor

Related podcasts we think you’d like:

Episode 154: Retail Success Series: Christie Carter-Tokairin 10 Years In 
Episode 122: Retail Success Series: CEO Mindset and Community with Sylvia Davis from Louisville Mercantile
Episode 33: The CEO Date: A Non-Negotiable Habit is Key to Creative CEO Success
Episode 70: Encore Series: You’re Not Just a Shopkeeper, You’re a Creative CEO

About Your Host, Wendy Batten:

In case we haven’t met yet, I’m Wendy, a small business coach and founder of The Retailer’s Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business. 

Through online classes, business coaching programs, speaking, and a top-ranked podcast, I’ve helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer’s Inner Circle, has helped retailers around the world build their retail business skill sets and confidence. 

I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers.

When I’m not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I’d love to invite you to check out one of my free resources for real retailers at

For more support from Wendy:

Retailer’s Inner Circle – Join Wendy inside the best retailer’s community

Wendy’s FREE Resources for shop owners 

Hang out and connect with Wendy on IG 

All of Wendy’s programs and services for shop owners can be found HERE.

Subscribe and Review in iTunes:

Are you subscribed to my podcast? If you’re not, I’d love you to consider it. Subscribing means you won’t miss an episode! Click here to subscribe to iTunes!

If you want to be more of a rock star, I’d love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they’re also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!


Hi there! I'm Wendy Batten, and I'm obsessed with helping independent shop owners like you achieve success.

With over 20 years of experience as a small business owner, I've owned several retail businesses along the way including a cafe, two retail shops, and a studio (and even a tae kwon do studio), learning first-hand the art of juggling all the balls.

I now dedicate my time to coaching hundred of retailers all around the world, sharing my expertise to help them organize their businesses and maximize profits, paychecks, and JOY in their day-to-day lives.

I created the support, programs, and community that I wish I'd had.

Whether you've been in business for years or are just starting out with your brick-and-mortar venture, you've come to the right place.

If you're serious about your business and ready to stop winging it, I'm here to inspire and guide you toward success.

I'm so happy you're here, and I can't wait to support you on your journey to thriving in the world of retail!



Subscribe Now

Subscribe to Creative Shop Talk so you never miss an episode covering the topics most important to creative retailers.

Share Some Love

Click here to review, select “Ratings and Reviews” and “Write a Review”. I may highlight you on an upcoming episode. Make sure you leave your business name, Instagram handle and location so I can give your shop a shoutout. 

Keep on listening …
Relationship Marketing for Retailers | Episode 211

Relationship Marketing for Retailers | Episode 211

Creative Shop Talk Podcast Episode 211 | Relationship Marketing for Retailers With Retail Coach Wendy Batten Listen on:  Apple Podcasts |Spotify | Radio Republic | YouTube | PlayerFM | Stitcher | iHeartRadio In This Episode:  Our business growth is dependent on...

read more

Join the Conversation!

Thousands of independent shop owners have signed up to receive Wendy’s latest industry news and business help delivered straight to your inbox! Join us!

Weekly emails with news your business needs.

Pin It on Pinterest