A Powerful Lesson from my Café Days | Episode 15

When we’re in the middle of hard times, no one wants to think about the “lessons” we are learning at the same time. It’s so much easier to look back at those events ⁠—from a safe distance⁠— and reflect on our takeaways years later.

Right now, as retailers it is tough. We are facing pandemic shutdowns and change, social unrest and more.  We are too deep living in it. It’s hard to see the good right now. We are personally developing, testing our strength and stepping up to the challenges. 

I can’t help but remember the lessons I learned running my cafe years ago. I had something horrible happen in my business. I lost trust with my employees, completely lost confidence and just got tired. Luckily, my loyal customers rallied behind me and helped me realize I still had a passion.

This is a story about endurance and committed to the success of a retail business with questions to ask  yourself if the business is still viable.

You can’t make business decisions from deep inside exhaustion and being emotionally heightened. So let’s chat about this, because we’re all going through these emotions and tiredness now.

 

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WELCOME

Hi there! I'm Wendy Batten, and I'm obsessed with helping independent shop owners like you achieve success.

With over 20 years of experience as a small business owner, I've owned several retail businesses along the way including a cafe, two retail shops, and a studio (and even a tae kwon do studio), learning first-hand the art of juggling all the balls.

I now dedicate my time to coaching hundred of retailers all around the world, sharing my expertise to help them organize their businesses and maximize profits, paychecks, and JOY in their day-to-day lives.

I created the support, programs, and community that I wish I'd had.

Whether you've been in business for years or are just starting out with your brick-and-mortar venture, you've come to the right place.

If you're serious about your business and ready to stop winging it, I'm here to inspire and guide you toward success.

I'm so happy you're here, and I can't wait to support you on your journey to thriving in the world of retail!

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