
WELCOME
Hi there! I'm Wendy Batten, and I'm obsessed with helping independent shop owners like you achieve success.
With over 20 years of experience as a small business owner, I've owned several retail businesses along the way including a cafe, two retail shops, and a studio (and even a tae kwon do studio), learning first-hand the art of juggling all the balls.
I now dedicate my time to coaching hundred of retailers all around the world, sharing my expertise to help them organize their businesses and maximize profits, paychecks, and JOY in their day-to-day lives.
I created the support, programs, and community that I wish I'd had.
Whether you've been in business for years or are just starting out with your brick-and-mortar venture, you've come to the right place.
If you're serious about your business and ready to stop winging it, I'm here to inspire and guide you toward success.
I'm so happy you're here, and I can't wait to support you on your journey to thriving in the world of retail!
RECENT POSTS
- Spring Cleaning Your Retail Business Starts With Your Mindset | Episode 307
- How to Handle Donation Requests: A Simple System for Shop Owners | Episode 306
- Building Loyalty Through Positive Customer Experience | Episode 305
- Hospitality is an Inside Job: How Leadership and Small Moments Shape Your Shop’s Reputation with Guest Expert Stephanie Miller Vincent | Episode 304
- How to Build an Exceptional Retail Brand That Attracts the Right Customers | Episode 303

