Welcome To Your Retail Business Breakthrough Vault

Tools, training, and programs to help you unlock your next level of retail business excellence.

Flying by the seat of your pants?

You’re in exactly the right place.

On-Demand

Sales Accelerator Program

With this on-demand program, you’ll set up your marketing so it works FOR YOU and YOUR shop. A 6-module self-paced program to help independent show owners simplify, streamline, and put heart-based real marketing in place. You will walk away with a simple repeatable framework to reach your sales goals via your retail marketing for the next 90 days! 

Profit Planning Masterclass

Go from not knowing the RIGHT numbers for sales and marketing to easily finding more profit in your business using my simple “back of the napkin” training. The simple sales and marketing calculator you’ve been waiting for! No fluff. No complicated math. Just a proven tool that my clients come back to again and again.

Design Your Best Year Yet

Hope is not a strategy. Plan for a profitable next 12 months – don’t  just hope for it. Put a simple one-page plan together and see the desired results this year. In this 60-minute workshop, you will work through and set 3-5 goals beyond “beat last year’s numbers”. Let’s design a year that has more joy, freedom, and profitability for you this coming year.

Inner Circle Vault

This is it! The go-to coaching on-demand resource for ambitious retail bosses running independent brick-and-mortar retail shops who want to increase sales, and find more freedom and profitability from their retail business. Leapfrog through the messy stuff with an on-demand library of workshops, retail resources, and business growth solutions.

Group Program

Mastermind for Retailers | WendyBatten.com

Level Up and Accelerate Mastermind

Want More Intimate Support For Your Business?

The Level Up and Accelerate Retailers Mastermind offers you the opportunity for real help with a small group, of experienced, driven shop owners and private mentorship with Wendy.  It is one of the most powerful tools you can have in your entrepreneurial kit.

The Level Up Mastermind is a safe and supportive place for sharing your big dreams, asking the questions that matter, and being surrounded by like-minded individuals who understand and support your aspirations.

This is the room you want to be in.

If you want to feel seen, supported and resourced – apply today. 

Private Coaching

private retail coaching with Wendy Batten

PRIVATE COACHING OPTIONS

90 Minute DEEP DIVE Coaching

Would you like some fresh eyes on your business with one-on-one personal support? Ready to grow, change, sell, and evolve? Need help putting together some better systems and processes, or help to figure out your big picture and clarity? I’ve helped hundreds of retailers with their retail business.

We will focus on YOUR specific needs. Let me help you.

Real support for real retailers. No matter what stage of retail you are in.

*If you would like other coaching options – VIP DAYS, long-term coaching, etc, please DM Wendy on IG or email. Let’s find a fit for you.

Free Resources

Creative Shop Talk Podcast

A weekly podcast for busy & passionate creative shop owners who want to run a profitable and successful retail business.

Independent Shop Owners Guide

With my FREE Business Review & Planning Guide, you’ll get refocused and reenergized on your dreams, clarity on what’s working in your business (and what’s not), and create an action plan that you can start implementing today to get you closer to the business of your dreams.

Speaking & Events

Retail Coach Wendy Batten

I facilitate workshops and retreats, work with teams, brands, associations and give keynote presentations. I’d love to help with your next event.

Can I help you support your retailers?

I have had the pleasure of hosting keynote presentations, breakout sessions, sharing written content, and business consulting for retail industry leaders, groups of self-employed, entrepreneurs, business professionals & organizations, at major creative industry conferences, and more. Some of these include Miss Mustard Seed’s Milk Paint, keynote for the Contemporary Ceramic’s Studio Association’s annual convention, Fusion Mineral Paint’s retailer’s retreat, faciliated sessions at H+H America’s Tradeshow and Conference, prsenter at Stu McLaren’s Tribe Live, Inspired In Tuscany’s Creative retreats in Italy, Craft Alliance Atlantic conferences, Nova Scotia Business Inc, and more.

I love to share business-building strategies, the importance of customer experience, business confidence from hobby to CEO, simplifying marketing for shop and studio owners, bite-size business foundations, and big-picture strategy planning for real retailers and shop owners & lots more. We can design precisely what will best serve those in your audience. 

I’d love to chat with you about your needs or your next event. Let’s connect.

Other services available: Freelance writing, Product Reviews, Affiliate Advertising, Podcast Advertising, Sponsored Blog Posts, and more. Reach out for rates and terms and to chat about any other awesome partnership opportunities you may have. I love working with great companies and people.

Media Kit Available – just ask and my team and I will be happy to send it along.

“Wendy taught two business classes at h+h Americas 2023 and they were some of the most popular classes we had at the show! Wendy’s real-life experience as an independent retailer and her down-to-earth ability to share practical expertise makes her the ideal person to teach at our trade show. As a show organizer, she was easy to work with, reliable, and helpful. What else could you ask for?

 Abby Glassenberg, President,  Craft Industry Alliance 

Member Insignts

If you are serious about growing your business, open to new ideas, and looking for a community that actually listens, supports and encourages you, this uniquely business oriented mastermind is for you. I’ve been a member since its beginning and have made lasting and trusting relationships that have helped, and continue, to grow my business. Like anything, you get out of it what you put into it, but Wendy has strategically guided, listened, challenged, and supported us as we’ve grown our business. She actually encourages us to reach out between sessions and is there to help when we need it. I can give you a hundred reasons why this strategically positioned mastermind could be the springboard to taking your brick and mortar business to the next level 😊, and will be glad to share my experience with you. Looking forward to being a part of this wonderful community in 2026.

Sylvia Davis

I have been a part of the Mastermind group for a few years now and it is one of the best things I have done for my business. I love our non-judgmental community. Wendy leads with authenticity and goes above and beyond to help. I have messaged her many times for help and she is always there. I especially love our one on one coaching sessions. If you are looking for some accountability with a great group of like-minded individuals, you’ve found the spot.

Lee Hawn

Hi! I have been a member for the last 2 years. I find the community and mentorship from Wendy and the other members helpful and encouraging. I am typically not such a group person and have found this a warm and welcoming space to grow and learn. I appreciate the friendships I have found and the growth I and my business have experienced. If you have found the inner circle to be helpful and beneficial, this is a deeper dive into that work.

Jody Peskin

I have been in the mastermind for at least four years that I can remember 😊 if anyone wants to reach out and get some feedback on my opinions, I will be renewing for next year and I’m happy to talk you through it. There is no better place to get a handle on your business with like-minded people and take the next steps that you need.

Amy Cseh

I joined the Mastermind Group in 2020, right when I needed a community of other brick and mortar owners — and it’s the best thing I’ve done for my business and myself! The people in this group “get” me, and it’s a great place to talk through ideas, get advice, celebrate wins, and commiserate when things don’t go as planned! A place that you can be vulnerable without judgment from others — because we all truly want what’s best for every member. Even though we’re from all over the globe, we’ve become true friends. Being a member also has the benefit of Wendy leading the multiple sessions — guiding us and holding us accountable (I need that!), plus one-on-one coaching with Wendy, which is so valuable! And messaging with her when you have a question, want to share something, or need a quick bit of advice. My business (and I) would not be where it is today AT ALL if it weren’t for the Mastermind group and Wendy. As Sylvia said, it’s a deeper dive for those who are serious about their business in all aspects. Definitely worth the time and treasure. Has repaid itself multiple times over!

Amy Coleman Hart

This has been one of the best online marketing sessions I’ve ever done — and I feel like I’ve done a lot! I really loved that it was so practical and focused on doing the work.

Millie B.

Sylvia – Louisville Mercantile

Amy – The Hare and The Hart

Millie – Mrs Blackwell’s Village Book Shop

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