Five Simple Things You Can Do To Get Ready For What’s Coming In Retail | Episode 50


Listen on:  Apple Podcasts |Spotify | Radio Republic | YouTube | PlayerFM | Stitcher | iHeartRadio


Episode Summary:

One question I received from a coaching client is “what’s coming for retail, and how can I be ready.” The answer is simple: Get ready! Don’t be complacent,  take action on the momentum you may have built in 2020. Shore up the gaps, get confident and strong in the areas you may feel that you have weak links. Be ready for what’s coming. There’s so much hope for retail. Let’s congratulate ourselves for getting through 2020 and let’s get ready for what’s coming!

In this week’s episode, I reveal the small yet powerful things that can help you make a big difference in 2021. We need to regroup and pay attention to what’s coming forward. We want to be ready for anything that’s coming our way. One thing you can do is look back over the year and identify the gaps that might have been in our business. I talk about how I take some time on my schedule every week for personal development. Often we forget the importance of the role of being the CEO of our own business. I also share why is so important to attract the right buying customers into our shop. 

Another thing I believe is so important and that will help you make a difference is paying attention to what your customers need. I share some tips on how you can do this without stepping out of your boundaries. Something I made emphasis in this episode is about being memorable. We want people to remember us for what we do and for what we offer. I also share some tips on how to switch things up. That will help people think of us as a shop that is constantly evolving and growing. 

There’s so much hope for retail moving forward, if you need support, a community that making great progress in retail, want to learn new skills and guidance with running your retail business, our community may be just what you are looking for. Need help with inventory management, store operation, and business-related things, join my Retail Inner Circle

If you need support with those CEO roles to help you get ready, if you need support with marketing and putting all, all-the-things together, and become that big picture planner, please reach out. You are not alone, join us. 

Five Simple Things You Can Do To Get Ready For What’s Coming In Retail
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 This week’s talking points on the Creative Shop Talk Podcast:

  • Five strategies that can make a difference 
  • Be proud of yourself
  • Identifying weak links
  • Strengthening up all of our business areas
  • The role of CEO
  • Customer service
  • Attracting the right customers
  • Paying attention to what customers need
  • Being remarkable
  • Switching this up
  • Customer experience


The Big Takeaway:

There are big hope and excitement for what’s coming in retail – BE READY!


Our Favorite Quotes:

  • “You do not have to do business alone.” – Wendy Batten
  • “We need to make our lives easier and to get more customers in the door, it’s easy!” – Wendy Batten
  • “We want to be rememberable.” – Wendy Batten
  • “We have to be ready for what’s coming up.” – Wendy Batten


Our Sponsor:

Foot Traffic Made SimpleDo you want a simple marketing plan that helps you promote your beautiful retail shop in your own way — and watch more customers walk through the door on a daily basis?

Stop hoping for foot traffic and start planning for it, with a doable fully mapped out, and clear plan to get customers in the door, the easy way – hint, it’s not about more social media and doing ALL the things!


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Thanks for tuning into this week’s episode of the Creative Shop Talk Podcast. If you enjoyed this episode, please head over to Apple Podcasts or Google Podcast to subscribe to the show and leave your honest review. For more great content and helpful tips to grow your creative retail shop, visit our website. Follow us on Facebook and Instagram, subscribe on YouTube, and don’t forget to share your favorite episodes with other creative retailers.



Hi there! I'm Wendy Batten, and I'm obsessed with helping independent shop owners like you achieve success.

With over 20 years of experience as a small business owner, I've owned several retail businesses along the way including a cafe, two retail shops, and a studio (and even a tae kwon do studio), learning first-hand the art of juggling all the balls.

I now dedicate my time to coaching hundred of retailers all around the world, sharing my expertise to help them organize their businesses and maximize profits, paychecks, and JOY in their day-to-day lives.

I created the support, programs, and community that I wish I'd had.

Whether you've been in business for years or are just starting out with your brick-and-mortar venture, you've come to the right place.

If you're serious about your business and ready to stop winging it, I'm here to inspire and guide you toward success.

I'm so happy you're here, and I can't wait to support you on your journey to thriving in the world of retail!



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