Retailers: Solve Any Problem & Get Better Results by Doing This | Episode 172

Creative Shop Talk Podcast Episode 172 | Retailers: Solve Any Problem and Get Better Results By Doing This

Solve Any Problem & Get Better Results by Doing This - CTFAR Model - Creative Shop Talk Podcast Episode 172 - Wendy Batten
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With Retail Coach Wendy Batten

Listen on:  Apple Podcasts |Spotify | Radio Republic | YouTube | PlayerFM | Stitcher | iHeartRadio

Show Notes:

When circumstances are out of our control, what you do next is critical. As the CEOs of our businesses, we have to be prepared for when things go sideways and problems arise in our shops and in our lives. Today on the podcast, I’m sharing a proven method that works for me: the CTFAR model and how it can change your problem solving process and get you better results. It’s not a new method and was originally created by Brooke Castillo. It has worked for me in so many situations in my business and in my personal life – it will work for you as well.

What is the CTFAR Model?

C: Circumstances – What actually happened that was out of our control 

T: Thoughts – How we think about the circumstance

F: Feelings – How we feel because of the thoughts

A: Actions – What we do (or don’t do) in response to our feelings 

R: Results – What we get in the end

The purpose of the CTFAR model is to reframe your thinking to help you solve problems. By being aware of what is happening and choosing how you think about it, you can change the outcome. 

We need to always be showing up with a positive, solution-oriented mindset for ourselves, our team, and our customers. When we do this, we will see positive results.

Change Your Mindset, Change Your Results with Brooke Castillo's CTFAR Model | Retail Coach Wendy Batten | Creative Shop Talk Podcast Episode 172
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Related podcasts we think you’d like:

Episode 109: Money Mindset, Abundance, & Bad Ideas with Guest Expert Emily King
Episode 147: How to Reframe Your Mindset on Competition
Episode 151: How to Have Difficult Conversations with Good Staff

 

About Your Host, Wendy Batten:

In case we haven’t met yet, I’m Wendy, a small business coach and founder of The Retailer’s Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business. 

Through online classes, business coaching programs, speaking, and a top-ranked podcast, I’ve helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer’s Inner Circle, has helped retailers around the world build their retail business skill sets and confidence. 

I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers.

When I’m not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I’d love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/

For more support from Wendy:

Retailer’s Inner Circle – Join Wendy inside the best retailer’s community

Wendy’s FREE Resources for shop owners 

Hang out and connect with Wendy on IG 

All of Wendy’s programs and services for shop owners can be found HERE.

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If you want to be more of a rock star, I’d love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they’re also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

WELCOME

Hi there! I'm Wendy Batten, and I'm obsessed with helping independent shop owners like you achieve success.

With over 20 years of experience as a small business owner, I've owned several retail businesses along the way including a cafe, two retail shops, and a studio (and even a tae kwon do studio), learning first-hand the art of juggling all the balls.

I now dedicate my time to coaching hundred of retailers all around the world, sharing my expertise to help them organize their businesses and maximize profits, paychecks, and JOY in their day-to-day lives.

I created the support, programs, and community that I wish I'd had.

Whether you've been in business for years or are just starting out with your brick-and-mortar venture, you've come to the right place.

If you're serious about your business and ready to stop winging it, I'm here to inspire and guide you toward success.

I'm so happy you're here, and I can't wait to support you on your journey to thriving in the world of retail!

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